Terms of Service
Last updated: February 01, 2026
By accessing, browsing, or using the UPGO.IO platform β including but not limited to our website (upgo.io), the UPGO Node desktop and mobile applications, our API/SDK, smart contracts deployed on the Solana blockchain, and any related services or tools β you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy. These Terms constitute a legally binding agreement between you ("User", "you", "your") and UPGO Solutions Co., Ltd. ("UPGO", "Company", "we", "us", "our").
If you do not agree with any provision of these Terms, you must immediately cease all use of our platform and services. Your continued access to or use of UPGO.IO after any modifications to these Terms shall constitute your acceptance of such modifications. We recommend that you review these Terms periodically to stay informed of any updates.
These Terms apply to all categories of users, including but not limited to: bandwidth contributors (node operators), developers integrating with our API/SDK (Relay Leaf SDK), enterprise clients purchasing bandwidth services, $BNC token holders, and any visitors accessing the UPGO.IO website or related materials.
The following terms shall have the meanings ascribed to them below throughout this agreement:
UPGO.IO is a Decentralized Physical Infrastructure Network (DePIN) platform built on the Solana blockchain. The platform creates a two-sided marketplace where individual users contribute unused internet bandwidth and enterprise clients (primarily AI companies) consume that bandwidth for legitimate purposes. The platform provides the following core services:
To access and use the UPGO.IO platform and its services, you represent and warrant that you meet all of the following eligibility criteria:
When you create an account on UPGO.IO, you agree to the following terms regarding account management and security:
As a user of the UPGO.IO platform, you acknowledge and agree to the following responsibilities and obligations:
When participating in the UPGO.IO decentralized bandwidth network, the following terms and conditions apply to all bandwidth sharing activities:
The $BNC token is the native utility token of the UPGO.IO ecosystem, built on the SPL token standard on the Solana blockchain. By holding, using, or earning $BNC tokens, you acknowledge and agree to the following:
All intellectual property rights in and to the UPGO.IO platform β including but not limited to the website, UPGO Node applications, Relay Leaf SDK, smart contracts, APIs, documentation, logos, trademarks, trade names, service marks, graphic designs, user interface designs, source code, algorithms, and all related materials β are and shall remain the exclusive property of UPGO Solutions Co., Ltd. and its licensors.
Subject to your compliance with these Terms, UPGO.IO grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the platform and the UPGO Node application solely for their intended purposes as described in these Terms. This license does not include any right to: (a) modify, adapt, translate, reverse-engineer, decompile, or disassemble any software; (b) create derivative works based on the platform; (c) copy, distribute, or publicly display any content from the platform except as explicitly permitted; (d) use any data mining, robots, or similar data gathering tools; or (e) use UPGO.IO's name, logo, or trademarks without prior written consent.
The Relay Leaf SDK is provided under a separate license agreement. Developers using the SDK must comply with the SDK License Terms, including attribution requirements, usage restrictions, and the prohibition against using the SDK for competing services without prior written authorization from UPGO.IO.
The UPGO.IO platform may integrate with or provide links to third-party services, products, or websites. You acknowledge and agree that:
The following activities are strictly prohibited on the UPGO.IO platform. Any user found engaging in these activities will face immediate consequences including permanent account suspension, forfeiture of all earned and pending rewards, confiscation of staked tokens, and potential legal action:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE UPGO.IO PLATFORM AND ALL ASSOCIATED SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
UPGO.IO, its directors, officers, employees, agents, affiliates, subsidiaries, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to: loss of $BNC tokens or other cryptocurrencies, loss of profits or revenue, loss of data, loss of business opportunities, service interruptions, network outages, token price fluctuations, Solana blockchain congestion or failures, smart contract bugs or exploits, unauthorized access to user accounts, or damages caused by software errors, hardware failures, or internet connectivity issues.
In no event shall the total aggregate liability of UPGO.IO to you for all claims arising out of or relating to these Terms or your use of the platform exceed the greater of: (a) the total value of $BNC tokens you have earned through the platform in the twelve (12) months immediately preceding the claim, or (b) one hundred United States dollars (USD $100).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for consequential or incidental damages. In such jurisdictions, the limitations set forth above shall apply to the fullest extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless UPGO Solutions Co., Ltd., its affiliates, subsidiaries, directors, officers, employees, agents, licensors, and service providers from and against any and all claims, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and legal costs) arising out of or relating to:
UPGO.IO reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate fully with UPGO.IO in asserting any available defenses.
In the event of any dispute, controversy, or claim arising out of or relating to these Terms, your use of the UPGO.IO platform, or the $BNC token (collectively, "Dispute"), the parties agree to first attempt to resolve the Dispute through good-faith negotiation for a period of thirty (30) days following written notice of the Dispute.
If the Dispute cannot be resolved through negotiation within the 30-day period, either party may submit the Dispute to binding arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its Arbitration Rules. The arbitration shall be conducted in English by a single arbitrator appointed in accordance with the SIAC Rules. The seat of arbitration shall be Singapore.
CLASS ACTION WAIVER: TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in or bring claims in any class action, class arbitration, or other representative proceeding.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.
UPGO.IO reserves the right to suspend, restrict, or terminate your account and access to the platform immediately and without prior notice in the following circumstances: (a) violation of any provision of these Terms; (b) suspected fraudulent, abusive, or illegal activity; (c) failure to complete required identity verification (KYC); (d) upon request from law enforcement or regulatory authorities; (e) extended periods of account inactivity (more than 12 months); or (f) discontinuation of the UPGO.IO platform or any of its services.
You may voluntarily close your account and terminate your use of the platform at any time by contacting [email protected] or through the account settings in the UPGO Node application. Upon voluntary termination, you will have a 30-day grace period to withdraw any accumulated $BNC tokens from your account to an external wallet.
In cases of involuntary termination due to Terms violations, UPGO.IO reserves the right to: (a) immediately freeze your account and associated wallets; (b) forfeit any pending or earned rewards; (c) confiscate staked tokens; (d) revoke API/SDK access; and (e) pursue legal remedies for damages caused by your violations.
The following provisions shall survive any termination of these Terms: Intellectual Property, Limitation of Liability, Indemnification, Dispute Resolution, Governing Law, and any other provisions that by their nature should survive termination.
UPGO.IO reserves the right to modify, amend, supplement, or replace these Terms at any time at its sole discretion. When we make material changes to these Terms, we will provide notice through one or more of the following methods: (a) posting a prominent notice on the UPGO.IO website; (b) sending an email notification to the address associated with your account; (c) displaying an in-app notification in the UPGO Node application; or (d) publishing an announcement on our official social media channels.
For material changes, we will provide at least fourteen (14) calendar days advance notice before the changes take effect. Non-material changes (such as typographical corrections, formatting changes, or clarifications that do not alter the substance of the Terms) may take effect immediately upon posting.
Your continued use of the UPGO.IO platform after the effective date of any modifications constitutes your binding acceptance of the updated Terms. If you do not agree with any modification, your sole remedy is to discontinue use of the platform and close your account before the changes take effect.
These Terms of Service and any dispute arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law principles.
Subject to the Dispute Resolution provisions in Article 14, you agree to submit to the exclusive jurisdiction of the courts of Singapore for any legal proceedings that may arise in connection with these Terms or your use of the UPGO.IO platform.
You acknowledge that UPGO.IO operates globally and may be subject to the laws and regulations of multiple jurisdictions. Compliance with local laws in your jurisdiction is your sole responsibility.
If you have any questions, concerns, or complaints about these Terms of Service, our practices, or your interactions with the UPGO.IO platform, please contact us through the following channels:
Legal inquiries: [email protected]
General support: [email protected]
Security issues: [email protected]
Company: UPGO Solutions Co., Ltd.
Registered address: 117 Nguyen Du, 6th Floor, Ben Thanh Ward, District 1, Ho Chi Minh City 700000, Vietnam
February 01, 2026